Shipping Policy – Exclusive-Hobbyshop

 

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed the next business day.

• You will receive a confirmation email once your order has been shipped.

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Shipping Methods & Delivery Times

We offer the following shipping options:

Please note that delivery times are estimates and may be affected by carrier delays, customs clearance, or other unforeseen circumstances.

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Shipping Costs

• Shipping costs are calculated at checkout based on weight, size, and destination.

• Free shipping may be available for orders over a certain amount (as specified on our website).

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Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.

• You can track your shipment using the carrier’s tracking system.

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Customs, Duties & Taxes

• For international orders, any customs duties, import taxes, or fees are the responsibility of the customer.

• Exclusive-Hobbyshop is not responsible for delays caused by customs clearance.

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Shipping Restrictions

• We currently ship to all European countries and selected international destinations.

• Some items may be restricted for shipping due to size, weight, or local regulations.

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Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us immediately at info@exclusive-hobbyshop.be.

• We will work with the carrier to resolve the issue.

• Claims must be submitted within 7 days of delivery.

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Changes to Shipping Policy

• Exclusive-Hobbyshop reserves the right to update this Shipping Policy at any time.

• Changes will be posted on this page, and continued use of our services constitutes acceptance of those changes.

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Contact Information

📧 info@exclusive-hobbyshop.be
🏠 Dreefweg 24, 1820 Steenokkerzeel, Belgium
📞 +32 (0)472 30 49 77